Tel: 419.435.8282

213 South Main Street, Fostoria, Ohio

FAQ

How do I obtain a copy of my report?
Fire reports can be obtained by visiting the fire station during normal business hours. There is a minimal fee of $2.00 for reports. EMS report requests must be submitted directly to Intermedix, including the required HIPPA release document. This release can be obtained by calling Intermedix at (888) 987-0843. Due to Federal Law, we cannot discuss any EMS related questions at the Fire Station.

Who do I Contact for EMS billing questions?
Contact our current billing vendor InterMedix at 1-888-987-0842. They abide by all HIPPA regulations in order to keep your information private and confidential.

Why does EMS billing show Fostoria Fire with a Toledo address?
Intermedix has an office located in Toledo, Ohio to receive billing payments. The envelope is addressed to our specific Fire Division so that it can be quickly routed to the appropriate customer service representative.

Can I get a Free Smoke Detector/CO Detector/ Fire Extinguisher?
Yes, any Fostoria City resident may come to the fire station to receive their free smoke detector, CO. The only information we collect is the address where the detector will be installed. We do not provide fire extinguishers.

How do I report exceptional service or complaints?
Please direct these in writing directly to Chief Keith Loreno, 233 W. South Street, Fostoria, Ohio 44830. We love hearing from our residents, even when there is criticism. We address everyone’s concerns to provide better service, and compliments are added directly to employee files.

Why does the Fire Engine respond with the ambulance? 
On priority one calls (i.e. heart attack, stroke, trauma, bariatric and other serious medical emergencies), our crews sometimes need more help in providing for the care of the injured/ill person. Each emergency incident is different, but each is treated with the highest level of care possible.Type your paragraph here.

LOCATION
233 West South Street
Fostoria, Ohio 44830


NON-EMERGENCY CONTACT

Phone: 419-435-3206
Fax: 419-435-0100
Email:  firechief@fostoriaohio.gov

DIVISION OF FIRE - FAQ